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DS7400XiV4-EXP | Reference Guide | 6. Troubleshooting Guide EN | 102

Bosch Security Systems | 1/05| 4998154963B

Table 136: Reporting Troubleshooting (continued)

Symptom Probable Cause Possible Solutions

Control panel never sends history to

RPS.

a. Not programmed to send history.

b. Time and date not set.

a. Check programming.

b. Verify that the time in the control

panel is set.

The control panel test report is not

being sent.

a. Report not programmed properly.

b. There was a control panel problem

at the time the report should have

been sent. If this is the case, the

control panel test report is not

sent. Instead, the control panel

sends the "System Off Normal"

report.

a. Check programming addresses

4022, 4023, 4026, and 3340.

b. Program "System Off Normal"

report in address 3347.

6.3 Zone Problems

Table 137: Zone Troubleshooting

Symptom Probable Cause Possible Solutions

Fire Alarm displays on keypad but no

zone numbers are displayed.

In Commercial Fire Mode, fire alarms

must be silenced before the zone

number appears.

Enter a valid disarm PIN and press #,

then enter a valid disarm PIN and press

# again to display the zones.

Every other zone displays Not Ready.

Zone Programming is incorrect. Program as a multiple zone input for

DS7432E or DS7460, a single zone

input for contacts and sensors, or

program as a DS7465i.

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