Bosch 1710 Manuel d'utilisateur télécharger pdf (Page 66)

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DOC | V5.60 | 2012.09 Installation and Operating Manual Bosch Sicherheitssysteme GmbH

8 Appendix

8.1 Troubleshooting

If you are unable to resolve a malfunction, please contact your supplier or systems integrator,

or go directly to Bosch Security Systems Customer Service.

You can view a range of information about your unit version on the System Overview page.

Make a note of this information before contacting Customer Service. You can download an

internal maintenance log from the unit on the Maintenance page if you wish to send it to

Customer Service by e-mail.

Further topics:

– Section 5.26 Service > System Overview, page 54

– Section Maintenance log, page 53

The following tables are intended to help you identify the causes of malfunctions and correct

them where possible.

8.2 General malfunctions

Malfunction Possible causes Recommended solution

No image transmission to

remote station.

Camera error. Connect local monitor to the

camera and check the camera

function.

Faulty cable connections. Check all cables, plugs, contacts

and connections.

No connection

established, no image

transmission.

The unit's configuration. Check all configuration

parameters.

Faulty installation. Check all cables, plugs, contacts

and connections.

Wrong IP address. Check the IP addresses.

Faulty data transmission within

the LAN.

Check the data transmission

with e.g. ping.

The maximum number of

connections has been reached.

Wait until there is a free

connection and then call the unit

again.

The unit does not report

an alarm.

Alarm source is not selected. Check alarm source settings.

No alarm response specified. Specify the desired alarm

response, change the IP

address, if necessary.

No serial data

transmission.

The cable connection between

the serial interface and the

connected unit is not correct.

Check all cable connections and

ensure all plugs are properly

fitted.

The interface parameters do not

match those of the other unit

connected.

Make sure that the settings of all

units involved are compatible.

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Bosch 1710 Manuel d'utilisateur Page 66

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