
SONY
37-4 Camera Handler Release Notes
• When there is a MPEG4 recording, set the resolution and fps value first before enabling audio. If
fps or resolution must be changed after the audio, be sure to disable, re-enable and re-configure
the audio to avoid 1 second audio lag in play back.
•SONY 5
th
generation cameras set with motion-detection using MJPEG will present the limitation
that if H.264 has been used for the primary stream, it cannot be used for the secondary
• Digital PTZ is not supported.
• VideoEdge NVR Web Client has a resolution limitation with SONY megapixel cameras, and won’t
display video with resolution of width or height at 2048 pixels or higher.
• Due to the above limitation, it is recommended to set the aspect ratio of CH210, DH210/210T to
16:9 prior to configuring them on VideoEdge NVR. The 4:3 aspect ratios can be set after they
are configured on the NVR. However, re-adjusting the FPS, resolution may be necessary for
them to work properly with the NVR
Known Camera Limitations
Model(s) Known Camera
Limitation/Behavior
Notes
All encoders The relative Pan & Tilt are the
only two PTZ functions
supported. The Pan & Tilt
capability is only available in
Web client. They do not work in
victor client
SNC-RZ50 PTZ functions are not supported
All 3rd Generation Cameras Required Set up Procedure for
Dry Contacts:
• Dry Contact Settings on both
camera Web Gui and NVR
must be set to normally closed.
SONY 3rd generation cameras
do not support dual streams
The required set up ensures
correct signal being generated
when sensor is triggered.
MJPEG, MPEG4, H.264 are
supported
All 4th Generation Cameras Due to the camera performance
limitation on the RTSP/RTP
protocol the camera can support
only 1 video stream, either
MJPEG or MPEG4
SNT-EX101, SNT-EX104 Camera Focus does not work on
Victor Client. This is because
Victor Client uses “PTZSpeed”
method to implement Focus.
4.3, 4.4.0 SONY Handler does
not support PTZSpeed.
Login cam web GUI to focus
SNT-EX104 Due to camera performance
issue, video and audio frame
loss may occur in SONY
encoder.
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