Trouble shooting en
13
3Trouble shooting
Tr oubl e s hoot i ng
Faults often have simple explanations. Before you call
our after-sales service, please read the information in
the table below.
Note: Any repair work must only be carried out by
qualified experts. Incorrect repairs to your appliance
may present considerable risks for the user.
Fault Error Causes Possible remedy
The A symbol appears after
a few seconds.
The vacuum cannot be cre-
ated properly.
The glass lid has not been closed prop-
erly.
Open and close the glass lid again.
When doing so, lightly press on the glass
lid for the first few seconds.
The seal on the glass lid is not fitted
properly or is defective.
Check the seal.
The seal on the glass lid has deformed. Gently press the seal to straighten it out.
The lid on the external vacuum-sealing
container has not been closed properly.
Check the position of the vacuum-seal-
ing lid. Only use suitable vacuum-sealing
containers.
The external vacuum-sealing connection
is not positioned correctly on the vac-
uum-sealing chamber's air outlet.
Check the position of the external vac-
uum-sealing connection.
The A symbol will appear
after the pump has been run-
ning for 2 minutes.
It is taking too long to create a
vacuum. Your selected vac-
uum-sealing level cannot be
reached.
As the temperature rises, liquids begin to
boil. At this point, the process of creating
a vacuum stops.
Only vacuum-seal cold liquids.
If the vacuum-sealing chamber is wet,
wipe it dry.
Heat-seal the vacuum-sealing bag early if
large bubbles form.
Select a lower vacuum-sealing level.
The vacuum-sealing process
will not start. The start symbol
does not appear even though
the lid is closed.
The appliance is not detecting
the lid.
The door switch on the glass lid is miss-
ing or is not being detected by the appli-
ance.
Call the after-sales service.
If you try to operate the appli-
ance several times in succes-
sion, the vacuum-sealing
process seems to run as nor-
mal but the bag is not heat-
sealed.
The thermal cutoff on the heat-sealing
transformer has been triggered.
Allow the appliance to cool for at least
10 minutes. Then try again.
Allow the appliance to cool for at least
2 minutes between vacuum-sealing
operations.
The vacuum-sealing process
is taking longer and longer.
There is too much moisture in the pump
system.
The appliance monitors the vacuum-
sealing as it progresses. If too much liq-
uid is retained in the pump oil, the
Á symbol will appear. Initiate drying.
The pump system is extremely hot. Allow the appliance to cool and then try
again.
After the drying cycle has
ended, the appliance is dis-
playing the Á and
A symbols.
One drying cycle alone was not suffi-
cient.
Wait until the A symbol goes out. Then
start another drying cycle.
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